Shipping policy

We are not responsible for packages that are lost, missing, or delivered to the incorrect address. Please ensure that your address is correct when placing your order and that you will be available to receive your order upon delivery. Shipping fees are non refundable and we are not responsible for carrier delay.

 

If there is an issue with locating your delivery, please email us at hello@bardotbowgallery.com with “LOST” in the subject line with your order number and tracking number. You will have to open a case with USPS on their website, and we will do the same on our end to try and find it. 

 

International Shipping

When purchasing from BardotBowGallery.com, VAT, duties, or any other taxes that may be applicable to your order are not collected. Those fees and currency conversions are the responsibility of the purchasing party. Failure to pay customs fees will result in forfeiting your order. If the package is returned to us, a 25% fee will be deducted from the total purchase amount, excluding shipping, and the remainder refunded.